Order Fulfillment

Keith Keller
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About Order Fulfillment

In the growing world of ecommerce, you want your online store to be a reliable source of high-quality goods and desirable products. If your orders are sent to the customer incomplete or inaccurate, you can lose a lot of your credibility.  Keep your customer satisfaction high when you talk with Mastin and Cain about an order fulfillment system for your storage and distribution needs.

Get In Touch

Mastin and Cain will happily assist your company in providing order fulfillment services of product in a timely and efficient manner. This includes but is not limited to: receiving, processing, picking, packing, and shipping.

How can Order Fulfillment Help Me?

Cross docking is when inbound products are sorted, distributed, and loaded into outbound trucks to be distributed with little or no storage time in between. Oftentimes, companies will have a hub and spoke model for cross docking. All the products are brought to one central location where they are immediately divided and dispersed to other locations. This is a timely process because products are immediately redistributed instead of sitting in storage until they are needed.

There are many benefits to cross docking. Because you are moving products from truck directly to another, there is no need for a large storage center to hold products, and you don’t need a large building which can reduce your company’s impact on the environment by having a smaller footprint. And without a large storage center, you don’t have to pay for shelving, conveyor belts, boxes, or any of the other expensive equipment and materials that are necessary for warehouses to run efficiently.  Since goods don’t need to be stored and located in a warehouse, products will move faster from the manufacturer to the customer. This is especially beneficial for items like produce or food that has a limited shelf life.

Traditional storage facilities need a large staff to search through shelves to find the items for each order. With cross docking you will still need staff to move products from one truck to another, but not nearly as much as you would with a traditional warehouse model. This greatly reduces labor costs. If your routes are optimized, your company can also reduce transportation costs.

Products that come from competitors that don’t have cross docking systems in place might cost more because those companies have to pay additional labor and equipment costs. But with a cross docking system in place your company will save big on equipment, time, and storage costs. If your customers notice that your company not only delivers products faster, but your products are also less expensive because they don’t need to be stored, customers will call you again and again for your goods. 

Although it might take a lot of strategic planning and installing a logistical computer system to get your cross docking system up and running, the overall pros outweigh the cons. In the end, you’ll be more efficient than your competitors, have lower costs that you can pass onto your consumers, which in the end will increase your business and overall revenue.